ORDERS & SHIPPING
Orders are delivered Monday to Friday between 9am and 9pm by Apstrofi's third party logistic partners. As every order is unique, shipping cost will vary depending on the size, weight as well as the cities where the chosen items are shipped from and will be shipped to. Some items that require special treatment such as oversized, overweighted, or fragile, may incur additional handling charges.
Shipping cost is free for all orders above IDR 500,000, within the territory of Indonesia. In addition, delivery time differs based on destination.
If you order from multiple Apstrofi partners, please keep in mind that your items will arrive separately. While we aim to always deliver within the specified times, we are not responsible for delays due to failed payment approval or order confirmation.
To make sure, our customers get the best online shopping experience. Apstrofi is selectively choosing our third party logistic partners. Currently, we are partnering with Si Cepat and JNE to get your items delivered to your door.
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need any further information to payment. Once we received your payment and your order is approved by our brand partners, the relevant Apstrofi partner will manage to dispatch it within 1 business day. You can track the status of your order in 'Order History' that's located in your Apstrofi account page.
Depending on your location, delivery will normally take 2-7 business days from dispatch. We will be sure to keep you updated with tracking infromation and an estimated arrival date.